Lock In Member Loyalty With Streamlined Club Ops
Custom-fit software to track your members' experience and resolve service issues in real time
Lock In Member Loyalty With Streamlined Club Ops
Custom-fit software to track your members' experience and resolve service issues in real time
TRUSTED BY
Running Your Health Club Shouldn't Feel Like A Punishment
Smart club operators can't afford to lose members to broken
equipment, poor facility upkeep, or safety hazards.
Survival Mode is Not a Business Strategy...
Here's the deal: when maintenance slips, retention takes a hit.
Without the right system in place, small issues become bigger problems.
Routine maintenance is inconsistent and unorganized
You're unable to track results or identify issues before they escalate
Expense & liability records are incomplete and difficult to navigate
Vendors miss deadlines and fail to follow through on commitments
Missing the warning signs can ruin your reputation.
Run a Fitness Club That Turns Happy Members into Raving Fans
FitnessEMS offers customized software that tracks, manages, and resolves equipment & facility issues so you can cut maintenance costs and lock in member loyalty.
Responding Quickly Builds Member Trust
Small wins stack fast when systems connect and teams act. You'll feel the difference from day one.
Staff stays focused on daily priorities
Maintenance runs consistently and on schedule
Vendors meet deadlines and stay accountable
Updates reach the right people without delays
Tasks are tracked, managed, and completed on time
Members feel the difference— and keep showing up.
Three Solutions.
One Seamless Club Experience.
Each solution targets a core function of what makes—or breaks—a successful club. Together, they create a complete system that delivers what you need most: tighter operations, less downtime, and stronger member retention.
One bundle. Better results. Real impact.
Member Voice
Designed for engagement and easy use, this function allows members to scan and report an issue—no app needed.
Requests trigger action, follow-up, and built-in surveys. You get faster fixes, clearer insights, and stronger retention.
Equipment & Facility Management CMMS
This CMMS keeps repairs and maintenance on track. Assign tasks, schedule work, and track assets with ease.
You'll also cut downtime, document repairs, and stop equipment problems before they become member complaints or claims.
Member Surveys
Monitor member feedback and spot churn risks early with real-time data—not guesses or assumptions.
Use clear metrics and sentiment tracking to make smarter decisions that boost retention and grow loyalty.
Smarter Systems. Stronger Clubs. Happier Members.
What Sets Us Apart
Built By Industry Pros, For Industry Pros
With over 26 years of hands-on experience, this platform delivers what you need most—without the clutter or complexity of one-size-fits-all platforms.
No User Fees, No User Limits
All user types are included—whether it’s 1 or 100 staff, one price covers everything on-site. No surprises, just reliable coverage built for fitness clubs.
Your Workflow, Your Way
We customize the platform around your systems, your team, and how your club runs day-to-day—because one size never fits all. FitnessEMS fits your club's daily rhythm.
Designed to Integrate
FitnessEMS can connect with other software from key manufacturers—like payroll, schedules, or billing—so everything runs smoothly without entering info twice or bouncing between apps.
User-Friendly & Easy to Navigate
Simple, clear, and intuitive design makes navigation effortless, so every team member gets up to speed quickly and stays focused.
Ground-Level Insight
Designed from boots-on-the-ground experience, this platform mirrors real-life workflows so staff can move faster and stay on track.
Why Our Clients Trust FitnessEMS
0
Years Developing Health & Fitness Solutions
0K
Equipment & Facilities Tracked
0K
Active Gym & Wellness Locations Managed
0M+
Health & Fitness Work Orders Processed
Customer Success Stories
Fitness EMS FAQ
Yes, you may add as many locations as you like
You can auto assign requests to them providing a focused dashboard so they never miss a job
No, never a limit on equipment, club areas or facility items add whatever you want to manage
No, we do not charge for or limit logins. we believe the more users you have the better you stay on the same page.
Three Simple Steps to
An Optimized Club Experience
STEP 1
Schedule a Demo
We'll discuss your current workflows & challenges to find strategic solutions that work
STEP 2
Customize Your Dashboard
Features are adapted to meet your unique needs, train your team, and launch the system
STEP 3
Build Loyalty That Powers Growth
Strengthen member & staff commitment, drive results, and lead with confidence
Work Smarter, Not Harder
Download Your FREE Guide
How Broken Equipment Helps Member Retention
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